Integrated Management System Policy
Integrated Management System Policy

Redefining quality: At Würth Industrie Service Turkey, we set new standards with a process-oriented and risk-based approach!

Integrated Management System Policy

Redefining quality: At Würth Industrie Service Turkey, we set new standards with a process-oriented and risk-based approach!

Maintain high standards: Integrated Management System

As a member of the Würth Group, a leading global supplier of fastening components and assembly equipment, we are committed to providing our customers with the highest quality products and supply services. While delivering these services, we act carefully to minimize the negative impacts of our processes on the natural environment and use natural resources responsibly. In this direction, we continuously strive to reduce our carbon footprint and contribute to a more sustainable future. During the development phase of our product program, we plan all processes, from raw material usage to production methods, packaging, and shipment, in line with sustainable development goals.

To ensure that our services maintain high standards, a structured Quality Management System has been established, ensuring compliance with the IMS (Integrated Management System). As Würth Industrie Service Turkey Management, we commit to acting with a "process approach" and "risk-based" thinking at every decision-making stage.

Würth Industrie Service Turkey, adhering to all applicable regulatory standards and best industry practices, will focus on continuous improvement based on measuring customer satisfaction and managing strategic goals, identifying customer needs, and developing new services. In line with these objectives, we are committed to a continuous improvement program related to processes, customer service, and quality management systems.

Our Integrated Management System Policy is based on the following core principles

1. Continuous Improvement

We constantly strive to improve our business processes and service quality. We develop ourselves by evaluating customer feedback.

2. Supplier Selection and Auditing

We act meticulously in selecting and auditing suppliers. We choose our suppliers based on strict standards and regularly evaluate their performance.

3. Customer Satisfaction

We encourage sustainable, profitable growth by continuously providing products that meet our customers' needs and expectations. We make every effort to maintain the highest level of customer satisfaction and value customer feedback.

4. Training and Development

We invest in the continuous training and development of our employees. We organize regular training programs to enhance our team's competencies and maintain our quality standards.

5. Compliance with Legal Obligations and Standards

We fully comply with applicable legal regulations and quality standards while conducting our activities. By aligning our business processes with these standards, we ensure reliability and quality.

6. Natural Resource Management

To fulfill our environmental responsibilities within the company, we perform periodic maintenance on our vehicle fleet and prefer environmentally friendly equipment, such as forklifts and other lifting devices.

7. Waste Management

Our company aims to reduce waste in line with planned targets. In this regard, we are committed to strictly adhering to all local and national environmental regulations.

8. Occupational Health and Safety

We are committed to prioritizing the health and safety of our employees. Minimizing workplace risks, ensuring safe working conditions, and continuously improving safety practices are integral parts of our quality approach. The well-being and safety of our employees are essential conditions for producing high-quality products and services.

Quality Management System

 

By integrating our commitment to protecting people and the environment with the principle of sustainability, we incorporate our quality policy into all levels of our business. We strive to provide reliable, high-quality services to our customers and leave a cleaner environment for future generations.